Anima

Anima is an integrated care platform used by 200+ practices covering over 2 million patients. It gathers a contextual, guideline-linked history for each patient request, covering red flags up front, then presents requests on a dashboard sorted by risk score for assignment to the right clinical or admin team member.

Pricing

Not openly published — quote-based, typically procured at practice/PCN level. Confirm with the supplier.

Function

Its main differentiator is that the AI also reads inbound correspondence, drafts clinical summaries and proposes SNOMED codes — jobs that often need separate tools. It integrates with EMIS and SystmOne, letting the team view patient context, message patients and book into the live rota from one screen.

Ease of setup

Supplier-led, with EMIS and SystmOne integration handling the write-back. Setup involves configuring questionnaires, risk-scoring and team routing, and training staff on the dashboard workflow.

Ease of use

The single-screen dashboard (triage, messaging, booking, coding in one place) is central to its appeal for reducing tool-switching. Vendor-reported outcomes are strong (e.g. a high proportion of requests resolved same-day) but are supplier figures — look to on-site reviews for independent experience.

Applications / best fit

Best suited to practices and PCNs wanting to consolidate online consultation, document processing and clinical coding into one platform rather than stitching together separate tools. Reviewer context — list size, clinical system, and whether you value the combined coding/correspondence features — matters.

Things to check before buying

Total cost against list size, contract and support terms, the real-world accuracy of AI coding/summaries (which still need clinician verification), which clinical systems it supports, and current DTAC/DSPT status.

Compare with

accuRx, eConsult, PATCHS, Klinik and Rapid Health — see the other online consultation & triage tools.